SPARTANBURG – Spartanburg County 911 dispatchers are preparing for an onslaught of emergency calls Saturday night, something that could delay the time it takes for police officers and firefighters to reach those in trouble.
“Our call volume will definitely be increased,” said dispatcher Melissa Morgan. “Sometimes, there may be a longer response time depending on the multitude of calls that we get.”
Morgan said she expects 911 calls to double on July 4, from about 300 to about 600. She said there are additional dispatchers on hand to help with the increased call volume.
While the calls are mostly for fireworks that people mistake for gunshots, there are other calls, too.
“There are fireworks wars – people shoot fireworks at one another, which we don’t recommend that, but that does happen sometimes.”
While dispatchers said that no one should hesitate to call 911, they said if a situation is not an emergency, it helps them if people use a non-emergency line.