Beware Of Utility Phone Scams

Greer Commission of Public Works issued a warning for its customers about a phone scam that pressures people into paying an overdue bill.

Matt Brady, Public Information Officer, for Greer CPW says the callers can be convincing and aggressive. He says they pose as employees. Brady says they heard from half a dozen customers who received that call Saturday morning.

“You’ll never get a call like that from us,” Brady said. He explained that Greer CPW would never call on the weekends, and would never ask for any personal or financial information.

“Our customers are all good folks and they’re trying to do the right thing. They just need to safe guard against these bad guys,” Brady explained.

Greer CPW has these tips:

Fraud Prevention Tips

 

  • CPW will not call you to ask for payment information. Do not give out Bank Account or Credit Card numbers.
  • Do not accept offers from anyone, including those claiming to be CPW employees, to pay your bill or provide any other service for a fee.
  • CPW will not call you to ask for personal information. Never share your personal information, including birthday, Social Security number, or banking account information.

Customers can call CPW at 848-5500 with account questions. Customers should call police immediately if they believe they are a victim of a scam.

Duke Energy says scam activity is “ongoing and persistent.” They say some callers even falsify their caller ID to make it look like the call is coming from them.

 

Duke Energy has this information:

  • If a caller specifically asks you to pay by prepaid debit card, this is a red flag. Prepaid debit cards are like cash and the transactions cannot be reversed.
  • If you feel pressured for immediate payment or personal information, hang up the phone and call us at the number on your utility bill. This will ensure you are speaking to a real Duke Energy representative.

The Better Business Bureau of Upstate SC also has helpful information to avoid the scams. Click here to go to their website.

Beware Of Utility Phone Scams

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