How to avoid a false Uber driver

(AP Photo/Jeff Chiu)

GREER, S.C. (WSPA) – The first thing Carrie Bailes does when she gets in from a flight is to hail a driver through her Uber app. Once the car shows up, she asks a key question.

“Hey are you Xavier?”

Verifying the driver’s name has never been more important, since Uber says some drivers at New York airports are claiming to be with Uber, and over-charging.

“That doesn’t surprise me at all, especially having gone to an airport in New York, there’s all types of gypsy drivers,” says Bailes.

Xavier Henley has been an Uber driver for about four months now and he says, “It definitely worries us because you know… One bad apple affects us all.”

There are ways you can avoid getting “taken for a ride.”

Uber driver Kerri Rainey says, “We are taught to ask the person by their first name. So if you’re not asking whatever name comes up on the app, then they’ll know automatically that it’s not an Uber driver.”

At Greenville-Spartanburg International Airport (GSP), Uber drivers have only been able to operate since February, and they do have rules. You’ll want to look for the Uber sticker on the car. Also, check out the license plate to make sure that the driver is the right one.”

GSP only allows six drivers to wait for fares at a time, and all of them must do so in the cell phone lot, away from the terminal.

“To prevent trolling the only time an Uber driver can come and position themselves in front of the terminal, is when they have been summoned to come and pick up a fare,” says GSP spokeswoman Rosylin Weston.

Uber tells 7 News that they have not heard of any fake Uber driver incidents at GSP, but the company always advises everyone to verify the driver.

We should also note, the sticker is only required on Uber cars at the airport, not other areas of the city.

In short, don’t be in such a rush.

Uber passenger, Lee Mazzarini says, “Sometimes you’re in a hurry to get where you need to go, you’re not always looking at the phone or who your driver should be.”

Uber now includes the driver’s photo and car model.  It’s up to you to look.

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